pk47 Privacy Policy

pk47 is Pakistan's premier online gaming destination, operating at pk47.bio and providing sports betting, live casino, slot games, and instant-win products to registered players across Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, and beyond.

For the purposes of this Privacy Policy, "pk47," "we," "us," or "our" refers to the operator of the pk47 platform. "You" or "your" refers to any individual who visits pk47.bio, creates a pk47 account, completes the pk47 Login process, or otherwise interacts with our services.

This Privacy Policy governs all personal data processing activities carried out by pk47 in connection with the platform. It applies whether you access pk47 via a desktop browser, a mobile browser, or any other interface through which our Gaming Services are delivered.

pk47 collects personal data through several channels — directly from you during registration and pk47 Login, automatically as you use the platform, and from trusted third-party service providers such as payment processors and KYC verification partners. The categories of data we collect include:

We do not collect sensitive personal data such as biometric data (beyond what is strictly necessary for KYC liveness checks), political opinions, or religious beliefs. We do not collect financial card data directly — all card or bank payments are handled by our regulated payment processor partners.

pk47 uses your personal data for the following clearly defined purposes:

• Account creation and management: Processing your registration, maintaining your pk47 account, and enabling secure pk47 Login access.
• Delivering Gaming Services: Processing bets, recording game outcomes, calculating and crediting winnings, and managing your account balance in PKR.
• Payment processing: Facilitating deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and processing withdrawal requests to your verified payment account.
• KYC and age verification: Confirming that you meet the 21+ age requirement and verifying your identity to prevent fraud and comply with anti-money-laundering obligations.
• Fraud prevention and security: Monitoring account activity for signs of unauthorised access, bonus abuse, collusion, or other prohibited conduct described in our Terms & Conditions.
• Responsible gaming monitoring: Tracking gaming patterns to identify players who may be showing signs of problem gambling, and applying deposit limits or self-exclusion measures where appropriate.
• Customer support: Responding to your queries, resolving disputes, and maintaining records of support interactions for quality and compliance purposes.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications.
• Legal compliance: Meeting our obligations under applicable law, cooperating with regulatory or law enforcement requests, and maintaining records required for audit purposes.
• Platform improvement: Analysing aggregated usage data to improve the pk47 user experience, optimise game performance, and develop new features.

pk47 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is necessary to perform our contract with you — i.e., to operate your pk47 account, process bets, and handle deposits and withdrawals. Without this processing, pk47 cannot deliver its Gaming Services to you.
• Legal obligation: Processing required to comply with applicable law — including KYC / AML obligations, age verification requirements, and retention of financial records for regulatory audit purposes.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improving platform performance, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications. You may withdraw your marketing consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

pk47 does not sell your personal data. We share your data only where strictly necessary for the operation of the platform, with the following categories of trusted third parties:

• Payment processors: JazzCash, EasyPaisa, and partner banks (HBL, UBL, Meezan Bank) receive the transaction data necessary to process your deposits and withdrawals. These parties process your data under their own privacy policies and applicable Pakistani financial regulations.
• KYC / identity verification providers: Our regulated KYC partner receives your identity documents and performs liveness checks to confirm your age and identity. This partner is contractually prohibited from using your data for any purpose other than verification for pk47.
• Gaming software providers: Third-party game studios whose titles are hosted on pk47 may receive anonymised session data necessary to deliver and audit game outcomes. No personally identifiable data is shared with game studios beyond what is technically required.
• Regulatory and law enforcement authorities: pk47 may disclose personal data to competent authorities where required by applicable law, court order, or regulatory investigation. pk47 will notify you of such disclosures where legally permitted to do so.
• Analytics and security providers: Aggregated and pseudonymised usage data may be shared with analytics platform providers for the purpose of improving platform performance. These providers act as data processors under contract with pk47 and cannot use the data independently.

pk47 uses cookies and similar technologies on pk47.bio to deliver a functional, secure, and personalised experience. The types of cookies used by pk47 include:

• Strictly necessary cookies: Required for the platform to function — including maintaining your pk47 Login session, remembering your language preference, and securing your connection. These cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: Used to understand how players navigate pk47 — which games are most popular, where users drop off during the registration flow, and how long sessions typically last. This data is collected in aggregated, pseudonymised form.
• Functional cookies: Remember your platform preferences such as your chosen game lobby view, notification settings, and responsible gaming limit configurations, so you do not need to re-enter them on each visit.
• Security cookies: Help pk47 detect and prevent fraudulent activity, credential stuffing attacks, and suspicious login behaviour around your pk47 Login session.

You can manage your cookie preferences through your browser settings. Please note that disabling non-essential cookies will not affect your ability to use core pk47 Gaming Services, provided strictly necessary cookies remain enabled.

pk47 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the full duration of your pk47 account and for a period of five (5) years following account closure, to meet our anti-money-laundering record-keeping obligations.
• KYC documents: Retained for a minimum of five (5) years following the completion of KYC verification, or for a longer period where required by applicable law or ongoing regulatory investigation.
• Financial transaction records: Retained for five (5) years from the date of each transaction, consistent with standard financial record-keeping requirements applicable to payment service providers operating in Pakistan.
• Customer support records: Retained for three (3) years following the closure of each support case, to allow for follow-up investigation and dispute resolution reference.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent lifecycle.

On expiry of the applicable retention period, pk47 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.

pk47 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• TLS encryption for all data transmitted between your device and pk47 servers during pk47 Login and all platform interactions.
• Encryption at rest for all databases containing personal and financial data.
• Multi-factor authentication options for player accounts to protect against unauthorised pk47 Login attempts.
• Role-based access controls ensuring pk47 staff can only access personal data relevant to their specific operational function.
• Regular security assessments and penetration testing of the pk47 platform and supporting infrastructure.
• Incident response procedures to detect, contain, and notify affected parties of any personal data breach in a timely manner.

As a pk47 player, you hold the following rights in relation to your personal data. These rights can be exercised at any time by contacting pk47 support:

pk47 will acknowledge all privacy rights requests within 48 hours and aim to fulfil them within 30 calendar days. Where a request is complex or involves a large volume of data, pk47 may extend this period by a further 30 days, with notification provided to you.

pk47 uses your gaming activity data as an integral part of our responsible gaming programme. This is one of the most important uses of your personal data and is carried out in your interest and in the interest of safer gaming across Pakistan.

• Pattern monitoring: pk47 analyses your session frequency, deposit velocity, average bet size, and time-of-day gaming patterns to identify behavioural indicators associated with problem gambling. This analysis is conducted confidentially and is never shared with third parties for commercial purposes.
• Self-exclusion records: If you request a self-exclusion period, your exclusion status is recorded and strictly enforced across all pk47 services. This data is retained for the full duration of your exclusion plus five years thereafter to prevent re-registration attempts during an active exclusion period.
• Limit change audit trail: All changes to your deposit limits, session time limits, and loss limits are time-stamped and recorded. This audit trail protects both you and pk47 in the event of a responsible gaming dispute.

pk47 is strictly an adult gaming platform. Our services are not directed at, and are not intended for use by, any individual under the age of 21. pk47 does not knowingly collect personal data from persons under the age of 21.

Age verification checks are performed during registration and as part of the KYC process specifically to prevent underage access. Any account discovered to belong to a person under the age of 21 will be immediately closed, all data associated with that account will be deleted in accordance with our retention policy, and all funds will be returned to the originating payment source. No winnings generated during the period of underage use will be paid.

If you believe that a person under the age of 21 has registered on pk47 using falsified details, please report this to pk47 support immediately via live chat so that appropriate action can be taken without delay.

pk47 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, pk47 will notify registered players by publishing an updated notice on pk47.bio and, where practicable, by sending a notification to your registered Pakistani mobile number.

The date shown at the top of this page reflects the most recent revision. Your continued use of pk47 following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. We encourage you to review this page periodically to stay informed about how pk47 is protecting your information.

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a concern about how pk47 has handled your personal data, please contact our support team through any of the following channels:

When submitting a privacy rights request, please include your registered pk47 mobile number and a brief description of your request so that our team can locate your account and respond efficiently. All privacy requests are handled confidentially by trained pk47 compliance staff.